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Chargeback Alerts

Chargeback Alerts

Chargeback alerts help merchants to stave off fraudulent chargebacks. As hard as merchants and card issuers try, they just cannot catch every fraudulent or suspicious transaction. Millions of times a day card issuing banks and merchants identify fraudulent and suspicious transactions that go undetected by the other party resulting in financial losses and administrative costs.

Freedom for You and Your Business

The lack of an effective communication channel and collaboration between card issuer and merchant results in costly chargebacks (and fraud). Chargeback Alerts powers a unique network of card issuers and merchants facilitating real time communications resulting in the issuer and merchant working together to erase chargebacks outside the payment authorization stream.


Cloud Synchronizing Between Devices
Cloud computing and chargeback protection for payments

Close the Gap and Reduce Chargebacks

These alerts help close the information gap between merchants and card issuers by significantly reducing the time it takes for merchants to be notified of confirmed fraud from 3 to 6 weeks to just a few minutes, hours or days. Upon receipt of the cardholder data from the card issuers, an Alert is created and then transmitted to the affected merchant. Merchants can then use this data to stop the fulfillment of goods/services, avoid additional chargeback fees, penalties and cost.


Chargeback Alerts: Reduce Your Chargeback Ratio – Stay in Business

For eCommerce companies, fraud is costly, but chargebacks, due to fraud, can literally cost you your business: you can be banned from ever accepting credit cards again.

Chargeback Alerts is a unique network of card issuers and merchants that work together to close the information gap and significantly reduce the time it takes for a merchant to be notified of a pending chargeback.

Chargeback Alerts can reduce the time in which merchants are notified of fraud from as many as six weeks to hours, or even minutes in some cases. The merchant is then given the opportunity to nullify the chargeback or simply convert it into a refund, thus preventing it from being counted toward their chargeback ratio. Merchants can also use this data to stop the fulfillment of goods/services and avoid additional chargeback fees, penalties and cost.


Get In Touch Now

Chargeback Alerts paired with Instant Accept helps give merchants the ability to run their business without fear of fraud. Inquire about Chargeback Alerts and our other Fraud Prevention Features that come built-in to Instant Accept, contact the Instant Accept Sales team.


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