Error Messages

Receiving Payments is Not Working Properly

Receiving Payments Issues

Did you receive the following message? Oh no, InstantAccept isn’t popping up when I try receiving payments!!!!!

Then the following walk through will help you with this issue.  This walk through is for InstantAccept Desktop users using QuickBooks Pro, Premiere and Enterprise.

Sometimes QuickBooks is still running in the back ground and we just need to end the process. Follow these simple steps to resolve your issues with receiving payments.

 

  1. Right Click on the task bar on your computer.

 

  1. Click start task manager and a box will pop up on your screen.
  1. Under processes locate QB32.exe, highlight the row and then press end task. (QB32.exe may look different from the one on this screen.)

 

When you notice that InstantAccept isn’t popping up make sure you have closed out of QuickBooks before starting the above steps. If QB32.exe isn’t in the task manager then you contact Technical Support.

QuickBooks Error Message – Sorry POS got stuck for a second

Resolving the QuickBooks Error for Point of Sale

QuickBooks Point of Sale LogoBelow are some steps to assist you in resolving this QuickBooks error message.

  1. located in your C drive go to program data.
  2. Choose InstantAccept
  3. Right Click
  4. Click Properties
  5. Click Security>EDIT>ADD
  6. Type “EVERYONE” in the open box
  7. Give them full control
  8. Click Apply>OK

 

If this walk through does not resolve your issue contact our technical support team or call (855) 220-2840.