Q. What operating systems are supported?
A. Windows. We currently do not support MAC operating systems.
Q. What is the cost for InstantAccept?
A. Pricing may vary. Please contact your Sales Rep for more information or email us.
Q. Can I choose my end of day batching?
A. No. The gateway is setup to batch automatically each evening. Please contact your current merchant processor for a specific batch time.
Q. Is Next Day Funding available?
A. Yes. Contact your sales representative to setup Next Day Funding.
Q. Can I process Gift Cards?
A. Yes. Gift Cards can be processed if they have the Visa or MasterCard logo.
Q. How do I get my credentials?
A. InstantAccept will send you an auto-generated email with your username and other pertinent information.
Q: Why would I use Instant Accept and not just QuickBooks by itself?
A: InstantAccept adds value to QuickBooks no matter what version you are using. If you are looking to process transactions through your QuickBooks InstantAccept allows you the freedom to choose whichever processor you would like so that you can negotiate your own fees and find the best deal out there. Other than the fees, InstantAccept has added many enhancements that allow you to have more security and additional functionality that QuickBooks does not offer.
Q: What are the benefits of using Instant Accept and not just QuickBooks?
A: InstantAccept has added many enhancements to QuickBooks including the ability to store customer credit card information in a PCI compliant vault that is not found on the local PC QuickBooks is running on, run transactions from other devices (such as a mobile app or a shopping cart) and pull those transactions back in to your local version of QuickBooks and InstantAccept eliminates the need for a separate POS terminal which will cut out the hassle of re-keying all of your transactions back in to QuickBooks. These are not all of the benefits that come with using InstantAccept, in fact; each version of InstantAccept come with additional program specific enhancements. To learn more, schedule a free demo today!
Q: Is a merchant account required to use Instant Accept?
A: Yes, you will have to get a merchant account for processing transactions through InstantAccept. We are agnostic in who you choose as we support all major banks and processors.
Q: Can I use my current credit card processor?
A: Yes, you can keep the processor you are currently with.
Q: Do I need a payment processing gateway?
A: InstantAccept is connected to a gateway and this will be the only gateway you will need for the software.
Q: How much does Instant Accept cost?
A: Please refer to your Sales Representative for pricing of InstantAccept.
Q: Does Instant Accept work with Windows and Apple based computer systems?
A: No, InstantAccept only supports Windows based versions of QuickBooks.
Q: What versions of QuickBooks does Instant Accept work with?
A: InstantAccept works with QuickBooks Financial (Pro, Premiere and Enterprise) from 2010 to current, QuickBooks Point of Sale (Basic and Pro) Version 10 to Current and QuickBooks Online.
Q: What are your Customer Support Hours?
A: We are open Monday-Friday from 9am-7pm EST
Q: Can I use my pre existing Gift Cards with InstantAccept?
A: Yes, you can sign up with our InstantAccept Gift Card Program. We can convert all existing Gift Cards and provide new ones when needed.
Q: I’d like to start using Instant Accept. How do I get started?
A: Please feel free to schedule a live demo and your technician can walk you through the process of getting set up.